Terms and Conditions

1. Once you have placed an order with Go Wild Flowers you are agreeing to the following terms and conditions of business:-
2. To book Go Wild Flowers for your event you must commit to a minimum spend of £600.00. We reserve the right to cancel any bookings that fall below that amount after the non-refundable deposit has been paid.
3. Go Wild flowers will provide an estimate detailing the items to be supplied. Any additional items will be charged for at an additional cost. Changes to design, size or flower type may also result in a price adjustment. An updated estimate will be provided following changes to the specification of the job.
4. Estimates are valid for 6 months from date of estimate. We reserve the right to re-estimate closer to the event date if prices change due to flower market prices, import costs or currency fluctuation. We are unable to guarantee prices beyond 1st January 2021 when the EU transition period ended.
5. A non-refundable, non-transferable deposit of £200.00 is required to secure the date and booking with Go Wild Flowers. The final payment amount will be the final estimate value less the security deposit paid. All payments must be made by BACS.
6. Your price includes an initial 30 min telephone consultation to establish your requirements and a 30 min consultation at our workshops after you have paid the security deposit. Consultations can only take place by prior arrangement.
7. The prices include the hire of vases, props and containers, these items remain the property of Go Wild Flowers at all times and are your responsibility during the period of hire, i.e., from delivery to collection by Go Wild Flowers. We reserve the right to charge you for these items if they are missing after the event.
8. If mock-ups of any of the floral designs for the event are required, these will be charged for at the same price as those to be provided for your event. Payment for mock-ups is required 14 days in advance of the consultation.
9. Final payment must be made by BACS at least 21 days before your event, following which, you can no longer make any changes to your order. We will however try to accommodate your needs with very small changes where possible. Once the final payment has been received, no refunds will be made under any circumstances.
10. We will not order your flowers until the final payment has been received, if the payment is late this may mean that we cannot secure the variety or colour of flowers you have requested. If this is the case, we will supply flowers of a similar nature, colour and value.
11. If you decide to postpone your event, we will hold your deposit and any other monies paid by you until your new date.
12. Our prices include delivery, installation and removal of the floral elements of your event, for venues within a 30 minute drive from our offices. Venues further away will incur a charge of £15.00 per additional hour travelled, or part thereof.
13. Pinning of button holes /corsages on dresses and suits is done at the wearers own risk, we do not accept any liability for snagging or damage to clothes.
14. We will endeavour to be off site 1 hour before you event starts.
15. All flowers are subject to natural availability and we reserve the right to substitute for another flower of the same colour, style, and value in the event that the chosen flower becomes unavailable or arrives in poor condition. Small variations in colour and size may occur. In the unlikely event of a problem with items once delivered this must be addressed within 1 hour of the delivery being made.
16. All flowers are installed in prime condition.
17. Please note that it is the bride & grooms responsibility to ensure that all their floristry requirements are listed on their final estimate, on the day their final balance is paid.
18. Go Wild Flowers cannot be held responsible for failure to deliver any order due to an Act of God, crime, extreme weather conditions, terrorism, sudden ill health or denial of access to venue.
19. We recommend that you purchase insurance to cover your event.
20. If you cancel your order after the security deposit has been paid, the following charges will apply, and will be based on the most recent estimate provided:-
– cancellation between 6 months and 22 days before the event, 50% must be paid.
– cancellation less than 22 days before the event, the full amount must be paid.
21. All prices and deposits are subject to the addition of VAT at the prevailing rate.
22. We will follow the UK government guidelines at all times and will use hygiene practices to ensure our company is COVID secure. Any bookings affected by COVID-19 public health regulations and closures will be postponed and re -scheduled as many times as necessary with no fees. Any change in date, venue or change in requirements due to COVID will also be updated free of charge, we reserve the right to charge our time for any further site visits or multiple quote changes if deemed necessary. Installation and delivery costs may also be reviewed. Any payments already made will be kept and transferred to the new event date. New event dates must be within a reasonable timescale and negotiated with us directly. Prices for the new event date will be reviewed 6 months before the event. We will hold any prospective dates for clients for as long as possible, while they negotiate with all their suppliers. While we will try and keep to the original choice of flowers and colour scheme as much as possible, seasonal changes may need to be made due to flower availability. The client will be liable for any costs incurred by us for date changes and re-arrangements from external suppliers.